Improvement Process Cycle
Improvement Process FOR THE INDIVIDUAL
Training is required for 100% of people in the Organization to learn
the right approach to problem solving. This needs to be simple and effective
such that it can easily be applied to everyday problems. It is not sensible
to bombard people with "1000 tools and techniques" of ranging
complexity; which is an approach sometimes adopted by Companies attempting
to establish a Improvement Process capability in their people. The problem
with this approach is that so much time is spent in learning the individual
techniques that no time is left for understanding how to apply them!
The majority of problems can be solved with the technique described
in this course - simple, easy to use, and successful.
Before describing the appropriate technique, however, there is an absolute
requirement to understand the Improvement Process Cycle. This thinking
approach to Improvement Process which is required from 100% of people.
It is essential that this Improvement Process Cycle is fully understood
before training People in Tools and Techniques otherwise
nobody will know when to use which technique. The problem with many tools
and techniques courses is that, because the Improvement Process Cycle
is not fully explained or understood, people have great difficulty in
understanding their application.
The Improvement Process Cycle is as follows, and has'4 steps.
4 STEP IMPROVEMENT PROCESS CYCLE
STEP 1 The first step is to clearly define the problem - to use the
Japanese terminology "What is the Fact". The temptation is to
jump to conclusions without ever really studying the problem in the first
STEP 2 The second step is to analyze the information and establish the
root cause problem.
STEP 3 The third step is to solve the problem by applying a corrective
action, which meets the immediate requirement.
STEP 4 The fourth step is to take the actions to ensure the problem
can never occur again. This is very often different to STEP 3 in actions
as it may mean a change to a Process method, or system. It may be the
promise of new or additional training, better communication between people.
This is the key Prevention step this
problem should never be allowed to happen again.